FAQs

  • To sign up for a membership, we encourage you to reach out and schedule an appointment with our team. As a 24-hour gym, our staff may not always be present on-site to facilitate immediate sign-ups. Contacting us directly ensures that we can efficiently assist you in selecting the best membership option at a time that suits your convenience. We appreciate your understanding and look forward to helping you embark on your fitness journey with us.

  • We are committed to ensuring that our fitness facility is accessible to individuals from diverse backgrounds and circumstances. We proudly offer a range of discounts tailored to accommodate various needs, making our gym experience inclusive and welcoming to all. Our commitment extends to supporting members from different walks of life, including those who may benefit from specialized pricing options. Please contact us to inquire about our available discounts and gift cards, as we strive to provide an inclusive and affordable fitness solution for everyone.

  • We value your membership and are here to assist you with any adjustments to your fitness plan. Should you need to discontinue your membership, we understand and respect your decision. To ensure a smooth transition, we kindly request a 30-day notice for cancellation. Please be aware that our current system does not permit refunds. While we would be saddened to see you leave, we are committed to facilitating a seamless process for our members. If you have any questions or require further assistance please contact us.

  • Ignite Fitness operates as a 24/7 facility, accessible to members through key code entry. For those interested in scheduling private sessions, we kindly request you to reach out to us for personalized scheduling arrangements. Your convenience is our priority, and we look forward to assisting you in optimizing your fitness experience.

  • We provide cubbies for personal belongings, although they do not have locks. Rest assured, our strong sense of community emphasizes integrity and security. Members consistently demonstrate respect for one another's belongings, fostering a safe environment. While we actively monitor the facility, please note that Ignite Fitness is not responsible for any lost, stolen, or damaged items.